At LittleLovePk, your satisfaction is our priority. We understand that sometimes things don’t go as planned, and we’re here to make your shopping experience smooth and worry-free.
Please read our Return & Exchange Policy carefully before placing an order.
Return & Exchange Window
- You may request a return or exchange within 7 days of receiving your order.
- Requests made after 7 days will not be eligible.
Eligibility Criteria
To qualify for a return or exchange:
- Item must be unused, unwashed, and in its original packaging with tags intact.
- Only non-sale items are eligible for return or exchange.
- Items that are damaged, worn, or missing tags will not be accepted.
- Exchanges are subject to stock availability.
Return Process
- Contact us via WhatsApp or email within 7 days of delivery.
- Share your order number, product photo, and reason for return/exchange.
- Once approved, ship the item to our return address (shared via WhatsApp/email).
- After inspection, your exchange will be processed or store credit issued.
Note: We do not offer refunds at this time. Store credit or exchange will be provided.
Delivery Charges
- Delivery charges are non-refundable.
- Return shipping charges must be paid by the customer.
- If a wrong or defective item was delivered, we will cover the return shipping cost.
Non-Returnable Items
The following items are not eligible for return or exchange:
- Sale/discounted items
- Hair accessories or undergarments (due to hygiene reasons)
- Items damaged due to misuse or negligence
Exchanges
- You may exchange an item for a different size or design (of equal or higher value).
- If the new item is of higher value, the price difference must be paid in advance.
Need Help?
We’re here to assist you with any concerns related to returns or exchanges.
Feel free to contact us:
- WhatsApp: [Your WhatsApp Number]
- Email: support@littlelovepk.com
- Instagram: @littlelove.pak